If you have purchased or are looking to purchase the custom design product this article breaks down the design process and how the product works.
First, you need to buy this product, when you buy this product please make sure you upload your logo, your sponsor logos and a detailed description of what you want your design to look like. All of these logos need to be in the highest resolution as possible, preferably as a vector (.ai or .pdf).
To do this, first, add the product to your basket, and then go to the basket by clicking the basket icon and clicking View Basket.
Once in your basket, scroll down and add in your description in the box and upload your logo and sponsor logos by clicking add files.
Then hit proceed to checkout and complete your purchase.
Now you have bought your custom design we will start your design, the first draft will be the front of your design only as a mock-up (these mock-ups are an artists rendition of the final product and are as close as possible to the final product, however, we can’t guarantee these to be 100% accurate due to printing restrictions). This usually takes 2 – 7 working days from order.
We then send the first draft to the email you used when purchasing your design. NOTE: If you haven’t got your design after the 2 – 7 working days please check your spam folder.
Once you’ve had the chance to look at the first draft you give us as much feedback as possible including any additions or changes. We will then do the changes and create the back of the design, again in a mock-up.
After we’ve completed the changes and created the back of the design we will again send you these. You give another round of feedback and if there are any changes we will make these now. We then send you the final mock-up versions and proceed to create the print files.
Once we’ve completed the print files we send you these with an image that you are able to use on social media. You get unlimited revisions during this process.
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